Starrett Design Build: Where Quality, Transparency, and Integrity Define Every Build
– Featured on Delaware Today
“In the competitive world of residential custom construction and renovation, few firms stand out like Starrett Design Build. Founded in 2015 by husband-and-wife team Rachel and Eric Starrett, the company is built on the personal values of its owners, an unwavering commitment to doing business the right way, and a unique blend of skill sets that have set the stage for success.
A Foundation Built on Experience & Collaboration
With a background in marketing and fashion, Rachel Starrett brings a refined eye and an instinct for creating functional, beautiful spaces. Her understanding of how clients live in and experience their homes shapes every project from concept to completion.
Eric Starrett brings decades of construction and project management experience to the table. His commercial construction and mechanical engineer background enabled him to write processes that make projects run efficiently and seamlessly.
Quality. Transparency. Process.
What sets Starrett Design Build apart is their adherence to their systems. When they opened their company in 2015, they were the first to offer the design build delivery model to residential clients in the area. Since then, the company has developed a streamlined, transparent workflow that guides clients through each stage of their projects with clarity and confidence. “Design Build has become a buzzword in recent years, but we’ve been passionate about it for a long time, we truly believe it’s the best way,” says Eric.
From the initial consultation to design development, budgeting, construction, and final walkthrough, every step is mapped out with clear communication, defined expectations, and open-book pricing. Transparency isn’t just a buzzword for the Starretts either—it’s a foundational business principle and personal value.
“Our clients are making one of the most significant investments of their lives,” says Rachel. “They deserve to know exactly where their money is going and to feel confident about every decision along the way.”
Integrity and Accountability
In an industry sometimes clouded by vague or misleading estimates and shifting timelines, Starrett Design Build prides itself on being a beacon of honesty and reliability. Eric and Rachel have built a reputation for honest, client-first business.
Clients consistently praise the firm for its open communication, respectful team culture, and attention to detail. Whether it’s managing trade partners with precision or ensuring the job site is clean and organized, the Starretts treat every project as if it were their own home.
“We believe that integrity isn’t optional,” Eric says. “When you build with us, you’re not just getting a contractor—you’re getting a partner who’s fully invested in solutions, in your vision, in your experience throughout—and a firm who’s committed to earning your trust.”
Luxury Service Without the Pretense
Every client relationship is approached with the same level of respect and care, no matter the size of the project.
“We always say to our team, if a client has to reach out to you, you’re too late with your communication–-we aim to be out in front of everything with clear proactive communication, so a client is never having to ‘chase us down’,” says Rachel.
In an era where mass production and impersonal customer service are becoming more the norm, Starrett Design Build stands for something different: a return to craftsmanship, accountability, and a client-first mindset. “We believe in old fashioned business principles. Quality work. Taking good care of people. Doing the right thing. Clear communication. We believe our philosophy is a big part of why we’ve been so successful,” says Rachel.”
